Frequently Asked Questions

1. How Do I Pay Rent?


1) Pay online through our portal at www.selfstorageinsuperior.com

2) Call us at 715-392-9861 and pay by card

3) Mail a check or money order to:

Superior Storage - D&J or Superior Storage - Hill Avenue 
PO Box 1472
Superior, WI 54880

Please address all checks with either "Superior Storage - D&J" or "Superior Storage - Hill Avenue" and include your unit #. Cash is not accepted

4) Call your bank and set up an automatic check payment to be mailed out to the address above



2. Do I Need Renters Insurance?


Yes! Our Insurance does not cover the contents of your unit. All property is stored at your sole risk

You are responsible for providing your own renter's insurance for damage against fire, water, theft, vandalism, and all other potential damages



3. How Do I Rent a Unit?


To rent a unit, you may check our website for available units, call us at 715-392-9861, or email us at storagewisconsin@gmail.com 

Units book up fast so contact us today to get on our wait list! 



4. Do I Need to Sign a Year Long Lease?


No you do not. All of our leases are month-to-month. We require a minimum 2 week notice for move out, so we can re-rent the unit



5. How Much Money is Due at Move-In?


First month's rent and a security deposit equivalent to rent is due at move in. The security deposit is refundable provided proper move-out notice was given, and the unit was left properly cleaned out



6. What is the Move-Out Process?


1) Notify us by phone at 715-392-9861 or by email at storagewisconsin@gmail.com a minimum of 14 days prior to move out

2) Remove all items from the facility and sweep your unit
3) When the unit is properly cleaned out, lock your unit, drop keys at the dropbox location onsite, and notify us within 24 hours of move out

If unit is not adequately cleaned, or items are left onsite, a $500 cleanout fee will be charged